Twitter Feed
Enable Your Business Intelligence.
At LaunchWorks, we back up our world-class solutions with expert services to help you unlock the full potential of your business intelligence, with a strategic emphasis on exporting and sharing your data. Whether you need help with data modeling, ETL, implementation, training, report design, report development, or dashboard design, LaunchWorks offers a full suite of services staffed by experienced professionals with in-depth expertise and industry knowledge. After a thorough discussion of your business objectives, LaunchWork's experts will develop a program tailored to meet the unique needs of your organization.
Support Services.
At LaunchWorks, our goal is to provide highly-scalable, feature-rich technology backed by expert services and support to enable you to easily maintain your reporting portal systems. We offer a maintenance and support package to fit the demands of every customer, whether you're around the corner or around the globe.
| Support Type |
Platinum |
Standard |
| Type |
Phone and Email |
Email |
| Hours |
8 AM - 8 PM CT M - F |
9 AM - 5 PM CT M - F |
| Response Time |
4 hours |
24 hours |
| Software Updates |
Yes |
Maintenance Only |
| Number of Support Contacts |
4 |
2 |
Implementation Services.
Get up-and-running quickly and generate the maximum ROI from your LaunchWorks solution. Every LaunchWorks software installation is accompanied by a full implementation service. Our expert engineers ensure that you meet all your go-live objectives. We start by gathering information about your network environment, your business requirements, and your timeline. From there we develop a tight project plan with clear milestones to ensure a successful implementation.
Training Services.
Whether you need to get up to speed on the basics or to receive advanced training, LaunchWorks offers a variety of business intelligence training and education options to meet your needs and maximize your success with our solutions. Online classes give companies the flexibility to train new users in the basics or expand the expertise of existing users. For more extensive instruction, LaunchWorks offers multi-day training courses that can be delivered remotely or onsite.
Available Training Courses:
- LWX100 SAP BusinessObjects Web Intelligence Development
- LWX101 SAP Xcelsius Development
Call 877.857.7407
